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Enterprise Holdings to roll out Service Quality Index Europe wide

Enterprise Holdings has announced the introduction of its proprietary customer satisfaction standard, known as Service Quality Index, to all its European franchise partners in order to measure and drive service excellence. The widespread adoption of SQi will provide a single measurement of customer service across Europe for all three...
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Mercedes-Benz Living @ Fraser set for November launch

Frasers Hospitality has raised the ante on designer living, with the launch of ‘Mercedes-Benz Living @ Fraser’ this November. The new option will bring together the cutting-edge design and innovative technologies for which Mercedes-Benz is renowned for, with the Gold-Standard service excellence that is synonymous with Frasers Hospitality.Continue Reading »
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